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Products

The team and tooling that keep it all running.

Proactive monitoring, responsive support and ongoing optimisation, wrapped around everything we deliver.

In this service

  • Proactive monitoring
  • One Customer Desk
  • Network optimisation
  • Clear reporting

Overview

What it is

Managed services are what turn products into a service you can rely on. Our team watches your network, answers when you need us through the One Customer Desk, and keeps improving performance over time, so the connection you buy today keeps earning its place.

What is included

Everything under one managed service.

Proactive monitoring

Continuous monitoring that resolves many faults before downtime.

One Customer Desk

One accountable team and a one-hour support SLA.

Network optimisation

Ongoing tuning so performance improves rather than drifts.

Clear reporting

Visibility of performance and service, in plain English.

Who it suits

Built for real businesses.

Any business that would rather focus on its work than manage suppliers, tickets and network performance itself.

Key features

  • One accountable team through the One Customer Desk
  • A one-hour support SLA
  • Proactive monitoring, not just alerting
  • Ongoing optimisation of your network

Explore the rest of the stack

One provider for your whole network.

Check availability at your premises, or talk to our UK team about the right managed setup for your business.